Glossary

Workplace Learning Terms Explained

Clear, practical definitions of the concepts behind effective team development — from microlearning to psychological safety.

Growth Mindset

Growth mindset, a concept developed by psychologist Carol Dweck, is the belief that abilities and intelligence can be developed through dedication, effort, and learning.

Microlearning

Microlearning is an approach to training that delivers content in short, focused bursts — typically 2 to 10 minutes.

Psychological safety is a shared belief among team members that it's safe to take interpersonal risks — to speak up, ask questions, admit mistakes, and propose new ideas without fear of embarrassment or punishment.

Servant Leadership

Servant leadership is a leadership philosophy where the leader's primary role is to serve the people they lead.

Soft Skills

Soft skills are the interpersonal, social, and emotional abilities that shape how people communicate, collaborate, and lead.

Spaced Repetition

Spaced repetition is a learning technique where information is reviewed at gradually increasing intervals — for example, after 1 day, then 3 days, then 7 days, then 14 days.

The Forgetting Curve

The forgetting curve is a model of memory decline over time, first described by German psychologist Hermann Ebbinghaus in 1885.